LOYALTY
SOLUTIONS
Restaurant Application
HiPin have designed and created a white label loyalty mobile application for restaurants / cafes / bars / F&B industry which can be modified and personalized to your outlet’s specifications. The mobile application will have the entire customer journey from finding an outlet location, to viewing the menu, placing an order direct from the app and finally accumulating loyalty points.
Customize how each user benefits from your organization and gains points on birthdays, holidays, during off peak times etc. Rewards can vary from cash back, discount as well as 3rd party rewards such as gift cards.
KEY FEATURES
Location Map Allow your customers to find you with convenience by listing your location(s) online to run parallel with Google Maps
Food Menu List your full categorized menu so the customers can order directly through the application
Item Description Have a dedicated space for a description for each menu item
Gift card integration Allow gift cards to be bought directly from the application for customers wishing to purchase for friends and family
Personalized app home page Personalize the home page with the customer’s data (name and location), accumulated loyalty points and customized client offers
Unique Code Ensure the customer’s unique QR code can be easily accessed from the application
RESTAURANT APP OPTIONS
MENU & ORDER
MENU, ORDER & LOYALTY
QR code to scan menu
Order facility within the web page / application for customers to place their order from their table
Ability for customers to register and therefore accumulate points which can be redeemed for customer rewards
SMS Loyalty
Probably the most straightforward and inexpensive way for businesses to reward customers. Keep your customers come back for more with a SMS or text message loyalty program.
CUSTOMER JOURNEY
CUSTOMER JOURNEY
AS EASY AS
1 / 2 / 3
1.
Customer registers in store or online by confirming name and mobile phone number
2.
After each purchase, the cashier allocates points to registered mobile numbers
3.
SMS will be sent to the customer to verify number of points which have been allocated plus their total gained points
4.
Customers can redeem points within outlets as cash back / discount or they can use points to redeem against affiliates
KEY FEATURES
SMS Loyalty Dashboard
Mobile number dedicated to your organization
Data protection of customers
Unique customer rewards – joining bonus, birthdays, holidays, off peak times
System can be for one organization or for a group of organization simultaneously
No need for a physical card to download a mobile application
Custom Loyalty
We aim to design a solution to maximize your aims and goals and to ensure the customer experience is effective and resourceful for your business. Share with us your objectives and we look forward to discussing your ideas.
For a fully customized solution, kindly use our interactive form below with the features you require as well as any additional information you feel is relevant. Just choose the features you want to include in the program